Privacy policy

Privacy Policy

Last updated: 7/11/2025

1. Introduction

The Frida Edit (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and handle your personal information, in accordance with the Australian Privacy Act 1988 (Cth) and the NZ Privacy Act 2020 (as applicable).

2. What personal information we collect

We may collect:

  • Name, email address, postal address, telephone number.

  • Transaction and payment information in connection with your purchase.

  • Website usage data (such as IP address, browser type, referring website).

  • Marketing preferences.

3. How we collect personal information

We collect your information when you:

  • Place an order with us.

  • Create an account or sign up for our newsletter.

  • Browse or use our Website (via cookies and analytics).

  • Contact us for support.

4. Why we collect and how we use personal information

We use your information to:

  • Process your orders and payments.

  • Deliver products to you and provide customer support.

  • Send you marketing communications (if you have opted in).

  • Improve and personalise your shopping experience.

  • Monitor and analyse site usage.

5. Disclosure to third parties

We may disclose your information to:

  • Shipping and logistics providers.

  • Payment processors.

  • Analytics providers and marketing platforms.
    We do not sell your personal information to third parties for their own marketing.
    When we disclose your information, we require those providers to protect your data in accordance with this Policy.

6. Cookies & tracking technologies

We use cookies and similar technologies to track your activity on our Website, support functionality (e.g., shopping cart), and measure performance. You may disable cookies via your browser settings, but this may affect how the Website works.

7. Data security & storage

We implement reasonable technical and organisational security measures to protect your personal information from loss, misuse or unauthorised access. We store your data for as long as necessary for the purposes set out, and to comply with legal obligations.

8. Access, correction & deletion

You have the right to access and request correction of your personal information. If you wish to delete your information (where not legally required to keep it), contact us at hello@thefridaedit.com.au.
We will respond to your request within a reasonable period.

9. International transfers

If we transfer your personal information overseas (for example to a shipping provider or analytics tool), we will ensure that the recipient uses appropriate security safeguards and only uses the information for permitted purposes.

10. Marketing communications

If you opt in to marketing, we will send you promotional emails about our products and offers. You can opt out at any time via the “unsubscribe” link in emails or by contacting us.

11. Children

Our Website is not intended for children under 16 years of age. We do not knowingly collect information from children under 16.

12. Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new “Last updated” date. We encourage you to review it periodically.

13. Contact Us

If you have any questions about this Privacy Policy, or wish to exercise your rights, contact us at:
hello@thefridaedit.com.au